Client Manager

Map each Twilio number to a salon before viewing number-specific bookings, callbacks, and reminders.

Open Dashboard

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Mapped Clients

Live client map

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Active Numbers

Assigned Twilio numbers

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Reminders Enabled

Reminder workflows

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Inactive Clients

Inactive mappings

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Add Salon Client

Capture the number mapping and salon-specific operating details.

Client name

Client slug

Twilio number

Owner phone

Opening hours

Booking link

Online booking link

Salon address

Message and rule flow

Call booking flow: AI offers slots, creates a provisional booking, then sends the Booking confirmation SMS.

Reminder flow: Service rules create appointment reminders, follow-ups, and repeat/rebook messages.

Positive reply: This is for reminder replies only, not the initial phone booking flow.

1. Call outcome messages

These are sent immediately after a call outcome or SMS confirmation event.

2. Reminder rules by service

Next visit reminder = one future rebook reminder after the appointment. Days before appointment and days after appointment are always in days.

Service

Next visit reminder after

Unit

Days before appointment

Days after appointment

If customer wants help

3. Reminder message templates

These are used by the reminder rows created from the service rules above.

4. Sending controls

These controls are saved in config. Some backend enforcement still needs wiring before final testing.

Reminders enabled

Active

Mapped Salon Clients

These mappings drive number-specific bookings, callbacks, and reminder rules.

0 clients

Client	Twilio number	Owner	Hours	Links	Status	Actions