Employee-led routing

People Setup

Add employees, link one calendar to each employee, and assign employees to departments. No coverage profile step is required.

People Readiness
Employees0 active
Out-of-hours0 active
Emergency0 active
Live transfer0 active
Fallback intake0 active
Employee-led routing

Employees, calendars & routing settings

Add employees, link one calendar, assign departments, matter types, alert channels and escalation rules directly on the employee record.

0 employees

Add / edit employee

Identity & contact
Created and linked automatically for this employee. Availability checks always use this person's own calendar.
LawFlow access
Departments covered
Matter types covered
Priority / availability
Emergency routing behaviour
Alert channels
Escalation targets

Current employees

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